1. Overview
Third Eye Studios ("we", "us", "our") provides professional photo editing, album design, premium printing, luxury binding, and home delivery services. This Privacy Policy describes how we handle information that you provide to us when you visit our website, place an order, share photographs with us, or otherwise interact with our services.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of information:
Information you give us
Name, email address, phone number, and shipping address.
Billing details needed to process your payment (handled by our payment processors; we do not store full card numbers).
Project details, design preferences, and any messages you send us.
Information we receive from your use of our site
IP address, browser type, device information, and pages visited.
Cookies and similar tracking technologies (see the Cookies section below).
3. How We Use Your Information
We use the information we collect to:
Deliver, produce and ship the products you order.
Communicate with you about your project, order status and support requests.
Process payments and prevent fraudulent transactions.
Improve our website, services and customer experience.
Send service-related notices and, only with your consent, occasional marketing updates.
We will never sell your personal information to third parties for marketing purposes.
4. Your Photographs
Photographs you upload are central to the service we provide. We treat every image you share as strictly confidential. Specifically:
Your photos are accessed only by the team members working on your order.
Your photos are never published, posted, sold or used for marketing without your explicit written permission.
Working files and previews are stored on secure servers with access controls.
If you would like us to delete your source files after delivery, you can request that at any time.
5. Sharing & Third Parties
We share information only with the parties necessary to run our business and serve you:
Payment processors to securely handle your transactions.
Shipping and logistics partners to deliver printed albums to your address.
Cloud and hosting providers that store data on our behalf under strict confidentiality agreements.
Legal authorities when required by law or to protect our legal rights.
6. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site may then not function properly.
7. Storage & Security
We take the security of your information seriously. Industry-standard safeguards — including encryption in transit (TLS), access controls, and secure cloud infrastructure — are used to protect personal data and your photographs. No method of transmission over the internet, however, is 100% secure, and we cannot guarantee absolute security.
8. Retention
We retain personal information for as long as needed to fulfil the purposes described in this policy, including order history, accounting, and legal obligations. Source photograph files are kept on a rolling basis and can be deleted earlier on request.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal and operational requirements.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will notify you through our website or by email where appropriate.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out:
Website: thirdeyestudios.in